What do I do if a family member or a loved one is ill or has died?

We understand that this is a very difficult time for you. The first thing to do is to call a licensed funeral director. According to New York State law, he or she is the only person who can legally handle the funeral arrangements for the deceased in New York State. Even if you are choosing cremation for your loved one, you must – by law – contact a funeral director. He or she can then make arrangements to have the cremation process performed at a crematory.

If you have not already chosen a funeral director, this link can help you find one from the local Erie Niagara Funeral Directors Association.

Once you’ve identified a funeral director, you can certainly contact us at the Forest Lawn Cemetery Group to select a space for place for cremation or casketed burial. Call (716) 885-1600 use the “Contact Us” form on this website to speak with a Family Service Representative.